Innotronik will repair or replace, without charge, any merchandise proved defective in Material or workmanship for a period of one year or two years after the date of manufacture. 

Exceptions to Limited Warranty: 
The warranty is void if the Product is not operated in conformance with installation, environmental, mechanical or electrical requirements, or within thermal stress limits, or to the extent that any malfunction is the result ofmisuse, abuse, vandalism, neglect, improper installation or application, alteration, accident, or negligence in use, storage, transportation, or handling, or it the original identification markings on the product have been removed, defaced or altered, lighting, electricity, water, fire, environmental or other hazard, or act of God, or other impact outside of normal operating guidelines.

Non-warranty repairs: 
Non-warranty repairs are granted an extended warranty of 2 years for all products except for IP cameras, DVR product. For all non-warranty repairs, Innotronik will provide you with a repair estimate that includes charges for parts, labor, and all shipping. Repair charges may be based on a flat rate or parts and labor, and will vary based on actual equipment and condition. You may pay for non-warranty repair charges by purchase order.

Thank you for choosing Innotronik!